I have done business with Norm and The Sutor House several times. He is the best in the business! Norm is more than fair, very knowledgeable and a pleasure to work with. After finding The Sutor House, I have only used The Sutor House and will continue to do so in the future. Thanks again Norm!
Got my dream watch! THE HELSON GAUGE 1 (4 of 25). The most pleasant and professional experience I have ever had so far with a seller. Customer service is amazing
Amazing buying experience all the way around. Super fast shipping. Watch was much better than advertised. Undersold and over delivered. Doubt I could find a better dealer and I’m here in NYC. Thanks again!
Thank you, Norm, for all your time and help, and for such an effortless and smooth purchasing process! My watchmaker was impressed with the condition, water resistance, and Witschi movement results – it was exactly how you described it on your site!
I’m now an official, repeat customer of The Sutor House. When I made my first purchase, especially after talking to Norm, it was a no-brainer that I wanted to work with him. Besides his knowledge and experience, the transaction was smooth and flawless.
When I was ready to make some changes to my collection, The Sutor House was my first place to go. Everything worked out so smooth, and I somehow ended up with my first choice in his vast selection of watches.
The most difficult part you’ll find dealing with Norm is settling on the one watch you want to add to your collection! Then again….who says you need to stop at one….
This is my first time purchased a watch on the website. Sutor house is really the place to go for your next watch.
I believe this is the beginning of a beautiful relationship.
Sutor is professional.
Thank you from Switzerland.
Norm is the best! Great watch and super experience from start to finish. I highly recommend Norm to any and all serious watch buyers! Thanks Norm! Cheers, K
Norm is a true professional. I contacted him to discuss his appetite/interest in assessing a collection of 40 watches I wished to sell. Norm asked for a list of all 40 with qualifying details and date of purchase for each. Once I provided the list to Norm, he was quick but very thorough in considering and letting me know he was indeed interested in assessing them further. I packed them up and shipped them to him and 3 days later we closed the sale and he quickly provided payment. A very satisfying, professional, prompt and courteous engagement from start to finish. Norm ROCKS!!!!!!!
It has been my pleasure to work with Norm Sutor of The Sutor House to acquire two additions to my collection of Dive watches. My collection is almost always changing to some degree, and Norm easily accepted my offer of certain trades for both watches. I found his estimation of the value of the trades to be honest, fair and open to negotiation. The Sutor House uses FedEx shipping, which I prefer, and my new watches have arrived quickly, and in perfect condition.
One of my new favorites is my recently acquired Cavenago “Acciaiopuro” Diver, a very clean and simple design, with Swiss hand-wound movement, and extraordinary lume (see photo). I’ve enjoyed the opportunity to access little known models and/or brands through the Sutor House. I highly recommend them to any prospective customer, as my experience with Norm has been outstanding.
Absolutely fantastic transaction from beginning to end! Norm will work with you until your completely satisfied! Here’s a pic of me and my beautiful VDB VII, I will 100% be doing some regular shopping here!
Sutorhouse is the place to go for your next watch. I have purchased/traded for 3 of their watches and they are exactly as described and packaged and shipped perfectly. I believe this is the beginning of a beautiful relationship!
Being several thousand miles away should not deter you from dealing with Norm. I live in he UK and Norm facilitated a swap for a watch I had wanted for quite some time. Norm has a deep understanding of customer requirements and works hard to reach a mutually beneficial relationship.
I for one would recommend him and would even consider him a friend of mine now.
As you can imagine, any online purchase is inherently risky. Making a high dollar purchase further complicates matters. Several weeks ago I made an online purchase with trade via The Sutor House. As you can imagine, sending money plus watches for trade with nothing in return at the time of the transaction can be unnerving. Norm Sutor hand held me through the entire process, start to finish. Upon receipt of money and trade, I received my watch in short order. The watch was perfect and the entire transaction was seamless. So much so, I ordered another watch!!
If you are contemplating an online purchase and have any apprehensions, I highly recommend you give The Sutor House a close look. They are honorable, have great integrity and they have great products. You will not be disappointed.
Grand Seiko Diver
Norm was a huge help getting my first Grand Seiko!
Norm responds to every message very quickly and was really pleasant to work with. We quickly came to a very fair agreement for a trade.
Communication was perfect every step of the way.
I am definitely a fan of Norm and SutorHouse. This will not be the last watch I get from them.
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Great experience! I had had the pleasure of dealing with Norm a few times now. He is extremely fair and fun to trade with. A ++
I look forward to future deals and purchases in the future.
Always Great to do business with !
I have purchased 7 watches from Norm and all transactions have been smooth. Timely shipping with great prices and unique selections. A+++
Did you find this review helpful? Yes (2) No
Zelos Hammerhead
I just got a Zelos watch and it’s awesome I love it, great service, great communication, and fast shipping, I will do business again
Did you find this review helpful? Yes (2) No
I have done business with Norm and The Sutor House several times. He is the best in the business! Norm is more than fair, very knowledgeable and a pleasure to work with. After finding The Sutor House, I have only used The Sutor House and will continue to do so in the future. Thanks again Norm!
Did you find this review helpful? Yes (2) No
My Helson Gauge 1
Got my dream watch! THE HELSON GAUGE 1 (4 of 25). The most pleasant and professional experience I have ever had so far with a seller. Customer service is amazing
Did you find this review helpful? Yes (2) No (1)
Perfect buying experience
Amazing buying experience all the way around. Super fast shipping. Watch was much better than advertised. Undersold and over delivered. Doubt I could find a better dealer and I’m here in NYC. Thanks again!
Did you find this review helpful? Yes (2) No
My first Geneva Seal watch!
Wow! My first Roger Dubuis, and it is Gorgeous!
Thank you, Norm, for all your time and help, and for such an effortless and smooth purchasing process! My watchmaker was impressed with the condition, water resistance, and Witschi movement results – it was exactly how you described it on your site!
Thank you again – I’ll be back!
Did you find this review helpful? Yes (1) No
I’m now an official, repeat customer of The Sutor House. When I made my first purchase, especially after talking to Norm, it was a no-brainer that I wanted to work with him. Besides his knowledge and experience, the transaction was smooth and flawless.
When I was ready to make some changes to my collection, The Sutor House was my first place to go. Everything worked out so smooth, and I somehow ended up with my first choice in his vast selection of watches.
The most difficult part you’ll find dealing with Norm is settling on the one watch you want to add to your collection! Then again….who says you need to stop at one….
Did you find this review helpful? Yes (3) No
This is my first time purchased a watch on the website. Sutor house is really the place to go for your next watch.
I believe this is the beginning of a beautiful relationship.
Sutor is professional.
Thank you from Switzerland.
Did you find this review helpful? Yes (1) No
Panerai 663
Norm is the best! Great watch and super experience from start to finish. I highly recommend Norm to any and all serious watch buyers! Thanks Norm! Cheers, K
Did you find this review helpful? Yes (4) No
Selling a large collection to Sutor House
Norm is a true professional. I contacted him to discuss his appetite/interest in assessing a collection of 40 watches I wished to sell. Norm asked for a list of all 40 with qualifying details and date of purchase for each. Once I provided the list to Norm, he was quick but very thorough in considering and letting me know he was indeed interested in assessing them further. I packed them up and shipped them to him and 3 days later we closed the sale and he quickly provided payment. A very satisfying, professional, prompt and courteous engagement from start to finish. Norm ROCKS!!!!!!!
Did you find this review helpful? Yes (3) No (1)
It has been my pleasure to work with Norm Sutor of The Sutor House to acquire two additions to my collection of Dive watches. My collection is almost always changing to some degree, and Norm easily accepted my offer of certain trades for both watches. I found his estimation of the value of the trades to be honest, fair and open to negotiation. The Sutor House uses FedEx shipping, which I prefer, and my new watches have arrived quickly, and in perfect condition.
One of my new favorites is my recently acquired Cavenago “Acciaiopuro” Diver, a very clean and simple design, with Swiss hand-wound movement, and extraordinary lume (see photo). I’ve enjoyed the opportunity to access little known models and/or brands through the Sutor House. I highly recommend them to any prospective customer, as my experience with Norm has been outstanding.
Did you find this review helpful? Yes (2) No
Absolutely fantastic transaction from beginning to end! Norm will work with you until your completely satisfied! Here’s a pic of me and my beautiful VDB VII, I will 100% be doing some regular shopping here!
Did you find this review helpful? Yes (2) No
Thanks for the great deal on an amazing watch. My Zixen GMT is a superb watch in all respects. I’ll be buying another watch from you soon.
Did you find this review helpful? Yes (3) No
Sutorhouse is the place to go for your next watch. I have purchased/traded for 3 of their watches and they are exactly as described and packaged and shipped perfectly. I believe this is the beginning of a beautiful relationship!
Did you find this review helpful? Yes (1) No
Being several thousand miles away should not deter you from dealing with Norm. I live in he UK and Norm facilitated a swap for a watch I had wanted for quite some time. Norm has a deep understanding of customer requirements and works hard to reach a mutually beneficial relationship.
I for one would recommend him and would even consider him a friend of mine now.
Did you find this review helpful? Yes (2) No
As you can imagine, any online purchase is inherently risky. Making a high dollar purchase further complicates matters. Several weeks ago I made an online purchase with trade via The Sutor House. As you can imagine, sending money plus watches for trade with nothing in return at the time of the transaction can be unnerving. Norm Sutor hand held me through the entire process, start to finish. Upon receipt of money and trade, I received my watch in short order. The watch was perfect and the entire transaction was seamless. So much so, I ordered another watch!!
If you are contemplating an online purchase and have any apprehensions, I highly recommend you give The Sutor House a close look. They are honorable, have great integrity and they have great products. You will not be disappointed.
Did you find this review helpful? Yes (3) No