I have bought multiple watches from Norm and traded several watches for cash and trade over the past half of a decade. He’s quick to respond, fair, and a great guy to work with on getting your dream watches. I highly recommend the Sutor House. Norm is a good guy who cares about customer service, earning loyal repeat customers, and he is also very knowledgeable about many diverse watches, micro brands, and collectors needs and quirks. Norm, thanks for your trust and the watches. I appreciate you!!!
My review is about trust. I sent Norm 2 watches for trade, and he sent me the watch that I traded for without even seeing the watches. no one in this business does that, and I can appreciate his dedication to his customers. Norm is a credit to our watch community. Thank you Norm for being there for me.
Norm and I quickly came to an agreement on a multi watch deal and there were no surprises. I sent him the watches to review and assess and we successfully came up with a trade vale which I applied to his inventory. The watches arrived on time and in expected condition.
I had several loved, but unfortunately rarely-worn, watches that needed new homes. I found Sutor House and had a great experience all around. Norm was terrific to deal with: he always responded quickly, answered all my questions, offered a fair price, and turned around payment to me immediately. Working directly with Norm was so much easier and faster than going through the hassle and risk of selling each of these watches myself to private buyers. I definitely recommend Norm and Sutor House!
Save Norm and Sutor House in your contacts list because you will want to do business with him again. Been collecting and trading for years online and I can say this was one of the easiest and most rewarding experiences I’ve had. Very happy.
Transacting watches online is a treacherous journey, particularly when you live outside the USA and Europe. You need trusted advice on your watch. You also need know-how on international shipments, paperwork and banking. Norm and The Sutor House proved themselves top of the game. Would recommend. Will use again.
Very smooth transaction on a watch I’ve been hunting down for many years. Great very fast communication, fair prices on my trade and prompt shipping. I wish more dealers could be this professional and friendly. Will definitely keep your site on my bookmarks bar for future purchases.
Sold Norm a collection of 11 watches. Great communication. Fantastic service and a great offer on my watches. Highly recommended, can’t wait for our next deal!
I was in search of my holy grail watches, and I discovered Norm and Sutor house website. Norm had my Grail Crepas L’Ocean and Oris Chronograph watches. We discussed options and how to proceed forward. Norm gave me many options and bent over backwards to work with me. When you find a business owner who goes out of their way to make sure your buying experience is amazing especially for high quality watches you appreciate them and their professional nature.
Norm goes out of his way to make sure you understand what you’re purchasing and gives advise which helps when you’re trying to figure out the best watch for your money. Buying from Norm and Sutor house is like buying a Ferrari from your mom and dad. You know they won’t over charge and they love helping you out that is what Norm does.
Buying these two watches has been the best watch buying experience I have ever had, and I have bought many a high-end watch.
I contacted several vendors that dealt with vintage and unusual watches trying to determine the value of a watch I received through an estate. Norm was the only person to responded with information and an offer. His communications and transactions were seamless. I would recommend his services.
I have bought a number of watches from Norm, always at a great price and excellent service. Top notch quality, secure shipments. You can’t go wrong. It’s the first website I open in the day to see how I can expand my collection and deplete my bank account.
Have done business with Norm several times and have found it pleasurable each time. Have gotten knowledgeable input and each transaction has been without flaws. For buying or trading he is one of the first I look to.
Sutorhouse is the place to go for your next watch. I have purchased/traded for 3 of their watches and they are exactly as described and packaged and shipped perfectly. I believe this is the beginning of a beautiful relationship!
Being several thousand miles away should not deter you from dealing with Norm. I live in he UK and Norm facilitated a swap for a watch I had wanted for quite some time. Norm has a deep understanding of customer requirements and works hard to reach a mutually beneficial relationship.
I for one would recommend him and would even consider him a friend of mine now.
As you can imagine, any online purchase is inherently risky. Making a high dollar purchase further complicates matters. Several weeks ago I made an online purchase with trade via The Sutor House. As you can imagine, sending money plus watches for trade with nothing in return at the time of the transaction can be unnerving. Norm Sutor hand held me through the entire process, start to finish. Upon receipt of money and trade, I received my watch in short order. The watch was perfect and the entire transaction was seamless. So much so, I ordered another watch!!
If you are contemplating an online purchase and have any apprehensions, I highly recommend you give The Sutor House a close look. They are honorable, have great integrity and they have great products. You will not be disappointed.
I have bought multiple watches from Norm and traded several watches for cash and trade over the past half of a decade. He’s quick to respond, fair, and a great guy to work with on getting your dream watches. I highly recommend the Sutor House. Norm is a good guy who cares about customer service, earning loyal repeat customers, and he is also very knowledgeable about many diverse watches, micro brands, and collectors needs and quirks. Norm, thanks for your trust and the watches. I appreciate you!!!
Trust
My review is about trust. I sent Norm 2 watches for trade, and he sent me the watch that I traded for without even seeing the watches. no one in this business does that, and I can appreciate his dedication to his customers. Norm is a credit to our watch community. Thank you Norm for being there for me.
Will
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Amazing trades
Norm and I quickly came to an agreement on a multi watch deal and there were no surprises. I sent him the watches to review and assess and we successfully came up with a trade vale which I applied to his inventory. The watches arrived on time and in expected condition.
Thanks!
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Great Experience!
I had several loved, but unfortunately rarely-worn, watches that needed new homes. I found Sutor House and had a great experience all around. Norm was terrific to deal with: he always responded quickly, answered all my questions, offered a fair price, and turned around payment to me immediately. Working directly with Norm was so much easier and faster than going through the hassle and risk of selling each of these watches myself to private buyers. I definitely recommend Norm and Sutor House!
Did you find this review helpful? Yes No
Save Norm and Sutor House in your contacts list because you will want to do business with him again. Been collecting and trading for years online and I can say this was one of the easiest and most rewarding experiences I’ve had. Very happy.
Transacting watches online is a treacherous journey, particularly when you live outside the USA and Europe. You need trusted advice on your watch. You also need know-how on international shipments, paperwork and banking. Norm and The Sutor House proved themselves top of the game. Would recommend. Will use again.
i’ve dealt with norm several times and he has always been fair and professional, highly recommended
Very smooth transaction on a watch I’ve been hunting down for many years. Great very fast communication, fair prices on my trade and prompt shipping. I wish more dealers could be this professional and friendly. Will definitely keep your site on my bookmarks bar for future purchases.
Great selling experience!
Sold Norm a collection of 11 watches. Great communication. Fantastic service and a great offer on my watches. Highly recommended, can’t wait for our next deal!
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Sutor House Above and Beyond Professional
I was in search of my holy grail watches, and I discovered Norm and Sutor house website. Norm had my Grail Crepas L’Ocean and Oris Chronograph watches. We discussed options and how to proceed forward. Norm gave me many options and bent over backwards to work with me. When you find a business owner who goes out of their way to make sure your buying experience is amazing especially for high quality watches you appreciate them and their professional nature.
Norm goes out of his way to make sure you understand what you’re purchasing and gives advise which helps when you’re trying to figure out the best watch for your money. Buying from Norm and Sutor house is like buying a Ferrari from your mom and dad. You know they won’t over charge and they love helping you out that is what Norm does.
Buying these two watches has been the best watch buying experience I have ever had, and I have bought many a high-end watch.
Did you find this review helpful? Yes (1) No
I contacted several vendors that dealt with vintage and unusual watches trying to determine the value of a watch I received through an estate. Norm was the only person to responded with information and an offer. His communications and transactions were seamless. I would recommend his services.
I have bought a number of watches from Norm, always at a great price and excellent service. Top notch quality, secure shipments. You can’t go wrong. It’s the first website I open in the day to see how I can expand my collection and deplete my bank account.
Gustav
Have done business with Norm several times and have found it pleasurable each time. Have gotten knowledgeable input and each transaction has been without flaws. For buying or trading he is one of the first I look to.
Grand Seiko Diver
Norm was a huge help getting my first Grand Seiko!
Norm responds to every message very quickly and was really pleasant to work with. We quickly came to a very fair agreement for a trade.
Communication was perfect every step of the way.
I am definitely a fan of Norm and SutorHouse. This will not be the last watch I get from them.
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Great experience! I had had the pleasure of dealing with Norm a few times now. He is extremely fair and fun to trade with. A ++
I look forward to future deals and purchases in the future.
Thanks for the great deal on an amazing watch. My Zixen GMT is a superb watch in all respects. I’ll be buying another watch from you soon.
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Sutorhouse is the place to go for your next watch. I have purchased/traded for 3 of their watches and they are exactly as described and packaged and shipped perfectly. I believe this is the beginning of a beautiful relationship!
Did you find this review helpful? Yes (1) No
Being several thousand miles away should not deter you from dealing with Norm. I live in he UK and Norm facilitated a swap for a watch I had wanted for quite some time. Norm has a deep understanding of customer requirements and works hard to reach a mutually beneficial relationship.
I for one would recommend him and would even consider him a friend of mine now.
Did you find this review helpful? Yes (2) No
As you can imagine, any online purchase is inherently risky. Making a high dollar purchase further complicates matters. Several weeks ago I made an online purchase with trade via The Sutor House. As you can imagine, sending money plus watches for trade with nothing in return at the time of the transaction can be unnerving. Norm Sutor hand held me through the entire process, start to finish. Upon receipt of money and trade, I received my watch in short order. The watch was perfect and the entire transaction was seamless. So much so, I ordered another watch!!
If you are contemplating an online purchase and have any apprehensions, I highly recommend you give The Sutor House a close look. They are honorable, have great integrity and they have great products. You will not be disappointed.
Did you find this review helpful? Yes (4) No